We're Here to Help

Preplanning and paying for your funeral now, with a preneed insurance policy, will ensure your final wishes are met. It is a gift to your loved ones that empowers them to grieve and celebrate your life, while reducing financial and emotional stress.  

If you are a policyholder with a question about your policy, please contact us at:

Phone: 972-472-8629.
⁠Email: PreNeedServices@NGLPinnacleGroup.com

If you are an agent with a question about a policy or your business with NGL, please contact us at:

Phone: 800.988.0826
Fax: 608.257.3940
Email: agentsupport@nglic.com 

Are you an agent who is interested in learning more about NGL and how you can sell our products? Please contact us at PreneedSalesTeam@NGLPinnacleGroup.com 

NGL offers long term care insurance. 

If you’d like to contact us about long term care: 

NGL Insurance Company (NGL)
Long Term Care Administrative Office
812 West McDermott Dr. Allen, TX 75013

Hours: Monday-Friday 7 a.m. to 5 p.m. PST
Phone: 972-472-8629
Fax: 888.887.4595

Email for policyholder, agent, broker, producer: Preneedservices@NGLPinnacleGroup.com

NGL’s supplemental health product offerings include dental, vision and hospital indemnity.

If you are a policyholder and are looking for information about your benefits or network, please contact the administrator listed on your policy, certificate, and/or ID card or visit the administrator’s website or member portal online. 

If you are interested in becoming a new partner, please contact our team at (Don’t have the number yet or email) Preneedservices@NGLPinnacleGroup.com.

Medicare Supplement NGL Insurance Company (NGL) Medicare Supplement Administrative Office 812 West McDermott Dr. Allen, TX 75013 Hours: Monday-Friday 7 a.m. to 5 p.m. Phone: 972-472-8629

yet Fax: 888.433.4795 Email: Contactus@NGLPinnacleGroup.com